40+ Questions Answered PKR Payments Covered Cricket & PSL Betting FAQ 24/7 Support

7 Game FAQ — Your Questions Answered

Everything Pakistani players need to know about 7 Game — from creating your account and depositing in PKR to withdrawing winnings, claiming bonuses and betting on Cricket and PSL matches. Find your answer below or reach our support team any time.

If you are new to 7 Game or have been playing for a while and something is not quite clear, this FAQ page is the fastest way to get a straight answer. We have put together the questions that Pakistani players actually ask — the ones that come up in live chat, in support tickets and in messages — and answered them as clearly and directly as possible.

7 Game is built specifically for the Pakistan market. Everything on the platform runs in PKR, deposits go through JazzCash, Easypaisa, Raast and standard bank channels, and the sports section gives particular attention to Cricket, Pakistan Super League (PSL), T20 internationals and major Football events. If you have a question about any part of the platform — your account, a deposit that has not come through, a bonus you expected to see, or how live Cricket betting works — the answer is almost certainly somewhere on this page.

We have organised the FAQ into clear categories so you can jump straight to the section that is relevant to you. Use the category buttons below to filter the questions, or just scroll through at your own pace. If you still cannot find what you are looking for after checking the relevant section, our 24/7 live chat support team is available from every page on the site.

Account

Creating a 7 Game account is straightforward. Go to the Register page, enter your email address or Pakistani mobile number, choose a strong password, and complete the short verification step. The whole process takes under two minutes. Once registered, you can log in immediately and start exploring the platform. You must be 18 years of age or older to register.

No — each player is permitted one account only. Opening duplicate accounts is against the platform's terms and conditions. If duplicate accounts are detected, one or both may be suspended and any bonus credits forfeited. If you have lost access to your original account, use the account recovery option or contact support rather than registering again.

Identity verification (KYC) is required before your first withdrawal. You will be asked to upload a clear photo of a valid Pakistani ID — your CNIC is the most straightforward option. The review team processes verification submissions promptly, typically within a few hours during business hours. Once verified, your account is fully unlocked for withdrawals and higher deposit limits.

On the Login page, tap the "Forgot Password" link just below the password field. Enter the email address or mobile number linked to your account and a reset link or OTP will be sent to you. Follow the steps to set a new password. If you are not receiving the reset message, check your spam folder or try the alternative contact method you registered with.

If you wish to close your account, contact the support team directly via live chat. They will process your request and confirm once the account has been deactivated. Any remaining PKR balance will be paid out to your verified withdrawal method before closure. If you are taking a break for responsible gaming reasons, the support team can also set a temporary account pause rather than full closure.
Deposits

7 Game supports the most popular Pakistani payment methods: JazzCash, Easypaisa, Raast, bank transfer and debit/credit cards. Mobile wallet deposits via JazzCash and Easypaisa are the fastest option for most Pakistani players — funds typically reflect within minutes. Visit the Deposit page for current limits and instructions for each method.

JazzCash and Easypaisa deposits are usually instant or take no longer than a few minutes to reflect in your 7 Game balance. Raast transfers are also typically fast. Bank transfers can take longer depending on your bank — usually within a few hours during business hours but occasionally up to one working day. If a deposit has not appeared after the expected window, contact live chat with your transaction reference number.

Minimum deposit amounts vary by payment method but are kept accessible for Pakistani players at different budget levels. Check the Deposit page for the current minimums for JazzCash, Easypaisa, Raast and bank transfer. All amounts are displayed and processed in PKR — there are no hidden conversion fees.

First, wait 5–10 minutes and refresh your account balance — occasional network delays can cause a short lag. If the balance still has not updated, open the live chat and share your JazzCash transaction ID or screenshot. The support team can match the transaction on the platform's end and credit your balance manually if needed. Do not attempt to send a second payment for the same transaction.

7 Game does not charge deposit fees on its end. However, your payment provider — JazzCash, Easypaisa or your bank — may apply their standard transaction charges. These are outside 7 Game's control and will vary depending on your account type and their current fee schedule.
Withdrawals

Log into your account, go to the Withdrawal section of your account dashboard, choose your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount in PKR and confirm. Make sure your account identity verification (CNIC upload) is completed before your first withdrawal request, as unverified accounts cannot process payouts.

Most withdrawal requests are reviewed and approved within a few hours. JazzCash and Easypaisa payouts typically reach your wallet within the same day once approved. Bank transfers may take one to two business days depending on your bank. If your withdrawal is still showing as pending after 24 hours, contact support with your withdrawal reference number.

Common reasons for a declined withdrawal include: identity verification not yet completed, an active bonus with wagering requirements that have not been met, the withdrawal amount being below the minimum threshold, or a mismatch between the payment details submitted and those on your verified account. Log in and check your account notifications for a specific reason, or contact live chat for a clear explanation.

As a general rule, withdrawals must be made to the same payment account used for your deposit — this is a standard practice to prevent fraud and protect your funds. If your original payment method is no longer available (for example you have changed your mobile number), contact support before submitting a withdrawal request and they will guide you through the process.
Bonuses

New Pakistani players who register and make their first deposit can claim a welcome bonus. The current offer, including the match percentage and any free spins, is shown on the Promotions page. Bonuses are credited in PKR to your bonus balance and come with wagering requirements that need to be completed before any associated winnings can be withdrawn.

A wagering requirement means you need to place bets totalling a certain multiple of the bonus amount before you can withdraw any winnings derived from that bonus. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place PKR 20,000 in qualifying bets before those bonus winnings become withdrawable. Each bonus offer on the Promotions page states the specific requirement clearly.

Yes. 7 Game regularly offers reload bonuses, cashback deals and special promotions tied to major Cricket and PSL fixtures. These are listed on the Promotions page and may also be sent directly to your account inbox when you are logged in. It is worth checking the Promotions page each time you log in, especially during PSL season or T20 tournament windows when event-specific offers tend to go live.

First, check that you opted in to the bonus offer before or during your deposit — many offers require you to activate them rather than being applied automatically. Also confirm the deposit was above the minimum qualifying amount. If you are confident you met the requirements, contact support via live chat with your deposit reference and they will check on the bonus credit status promptly.
Sports Betting

Cricket is the headline sport — you will find markets for Pakistan Super League (PSL) matches, T20 internationals, bilateral series, and ICC tournaments. Beyond Cricket, the Sports section covers Football, Kabaddi, Tennis, Basketball and Esports. Live in-play betting is available on most major events, letting you place bets while the action is happening in real time.

When a Cricket match is in progress, live in-play markets open in real time on the Sports page. You can bet on outcomes like next wicket, current over total runs, match winner and more — with odds that update ball by ball. Log in, navigate to the live section, find the active match, select your market and place your bet. Stakes are deducted from your PKR balance immediately.

Yes — the bet slip at 7 Game supports accumulator betting, allowing you to combine selections from multiple matches into a single bet with combined odds. This is popular among Pakistani players during PSL season when several matches run in the same week. Simply add multiple selections to your bet slip and toggle to the accumulator option before confirming your stake.

If a match is abandoned before enough play has taken place for a result to be declared, open bets on that match are typically voided and stakes returned to your PKR balance. If a match is reduced to a shorter format — for example by DLS method — and a result is reached, bets are settled on that official result. The specific rules are covered in the Sports Betting terms accessible from the Terms and Conditions page.
Casino & Slots

The Live Casino at 7 Game features real dealers streamed in HD — Baccarat, Blackjack, Roulette, Teen Patti-style game shows and several unique formats exclusive to specific providers. The games run around the clock, so you can join a table at any hour. Stakes are processed in PKR and there are tables available across a wide range of bet sizes to suit different budgets.

RTP stands for Return to Player — it is the theoretical percentage of all money wagered that a Slot game pays back to players over a long run. For example, a Slot with 96% RTP will return PKR 96 for every PKR 100 wagered on average across millions of spins. A higher RTP means better long-term odds for the player. On the Slots page, you can filter games by RTP and other criteria to find titles that match your preferences.

Yes — every Slot and Casino game at 7 Game is fully optimised for mobile. You do not need to download a separate app. Open 7game.plus in Chrome on Android or Safari on iOS and the full Slots and Casino library is immediately available. The touch controls are designed specifically for smaller screens and all games run smoothly on standard 4G, which is the typical connection most Pakistani players use.
VIP Programme

Every bet you place on 7 Game — whether on Cricket, PSL, Live Casino or Slots — earns you VIP points. As your points accumulate, you move through VIP tiers. Each tier unlocks better rewards: higher cashback percentages, personalised bonuses, faster withdrawal processing, dedicated account management at the higher levels, and exclusive PKR reload offers. Visit the VIP page to see all tiers and what each level includes.

VIP point expiry rules are detailed on the VIP page. Generally, points remain active as long as you play regularly. Extended periods of account inactivity may affect your point balance. To keep your VIP progress moving forward and avoid any point expiry, log in and play at least occasionally — even a few Slots spins or a single Cricket bet counts as activity.

VIP tiers are reviewed periodically. If your wagering activity drops significantly over a review period, your tier may be adjusted downward at the next evaluation point. This is not permanent — you can build your activity back up and regain your tier. The full tier maintenance requirements are explained on the VIP page.
Technical

Start by clearing your browser cache — on Android Chrome, go to Settings > Privacy > Clear browsing data. Make sure you are on a stable mobile data or Wi-Fi connection. If you are in an area with poor 4G signal, switching between mobile data and Wi-Fi sometimes helps. Also ensure your browser is up to date. The 7 Game platform is optimised for mobile and should load quickly on a standard Pakistani 4G connection.

No app download is required. The full 7 Game platform — Sports betting, Live Casino, Slots, Deposits, Withdrawals and your account dashboard — is accessible directly from your mobile browser. For quick access, add 7game.plus to your home screen. On Android Chrome, tap the three-dot menu and select "Add to Home Screen." On iOS Safari, tap the Share icon and choose "Add to Home Screen." This gives you a one-tap shortcut that feels just like an installed app.

All game sessions on 7 Game are recorded server-side. If a game disconnects or freezes during a Slot spin, Live Casino hand or Sports bet, the outcome is still registered on the server. When you log back in, your balance will reflect the correct result. If you notice a discrepancy — for example a bet deducted but no result recorded — contact live chat with the approximate time and game name and the team can pull the session log to resolve it.

Use a strong, unique password that you do not reuse on other sites. Enable two-factor authentication if it is available on your account. Never share your login credentials with anyone — 7 Game staff will never ask for your password. Be cautious of phishing attempts: always access the site directly by typing 7game.plus into your browser rather than clicking links in unsolicited messages. If you suspect your account has been accessed without your permission, change your password immediately and contact support.
Quick Links
Create Your Account Log In to 7 Game Deposit in PKR Current Promotions Cricket & Sports Betting Live Casino Slots Library VIP Programme Responsible Gaming
Need More Help?

Our support team is available 24 hours a day, 7 days a week. If your question is not covered in this FAQ, reach us via live chat on any page of the site.

Email: [email protected]

Average live chat response time: under 2 minutes.

Platform at a Glance
Supported CurrencyPKR
Mobile WalletsJazzCash, Easypaisa
Bank OptionsRaast, Bank Transfer
Live Casino Tables200+
Slots Titles1,000+
Sports MarketsCricket, Football +
VIP TiersMultiple Levels
Support Hours24 / 7
Responsible Gaming

Gaming is for entertainment. Always set a budget before you play and stick to it. Take regular breaks and never chase losses. 7 Game is for adults aged 18 and above only.

Responsible Gaming Guide

PSL & T20 Betting: Extra markets and boosted odds go live during Pakistan Super League season and international T20 series. Check the Promotions page before every match day.

JazzCash & Easypaisa Tips: For the fastest deposits, ensure your mobile wallet account is active and your daily transaction limit has not been reached before initiating a deposit on 7 Game.

Account Security: Never share your password or OTP with anyone, including people claiming to be 7 Game staff. Our team will never ask for your password through any channel.

VIP Fast Track: PSL season bets count towards your VIP points the same as any other bet. Heavy Cricket betting weeks can move you up a tier faster than usual — check your progress on the VIP page.

Why 7 Game

Built for Pakistani Players

Every feature on 7 Game is designed around what Pakistani players actually need — fast PKR payments, great Cricket odds, and a platform that works perfectly on mobile.

PKR All the Way

Your balance, deposits and withdrawals all run in Pakistani Rupees. No currency conversion, no hidden exchange fees — just a straightforward PKR experience every time.

JazzCash & Easypaisa

Deposit and withdraw using the mobile wallets every Pakistani already has. JazzCash and Easypaisa transfers are processed quickly so you spend less time waiting and more time playing.

Cricket-First Sports Betting

PSL matches, T20 internationals, bilateral series — Cricket is at the front of the Sports section with the deepest market coverage available, including ball-by-ball live betting.

Secure & Verified Payouts

All withdrawals go through identity verification to make sure your winnings always go to the right person. Your PKR stays safe from the moment you deposit to the moment it hits your wallet.

VIP Rewards on Every Bet

Every PKR you wager earns VIP points. Climb the tiers to unlock cashback, priority withdrawals, personalised bonuses and dedicated support — rewarding loyal Pakistani players properly.

24/7 Live Support

Real people, available around the clock. Whether it is a deposit question at 2 am or a withdrawal query on match day, the support team is one click away on live chat with fast response times.

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Still Have Questions? We Have Answers.

If anything in this FAQ was not quite clear, or you have a question we have not covered, our live chat support team is ready right now. Alternatively, create your free account and explore 7 Game for yourself — it takes under two minutes.

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